Shipping policy
Shipping Policy
Last updated: August 2026
Processing Time All Glowborn orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Within South Africa We deliver nationwide across South Africa. Please allow 8–12 working days for your order to arrive after it has been dispatched.
Shipping Rates Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can use this to track your delivery online.
Delays While we strive to ensure timely delivery, Glowborn is not liable for any delays caused by courier services, weather, public holidays, or any other circumstances beyond our control. Estimated delivery times are provided as a guide only.
Damaged or Lost Parcels If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at [your email address] so we can assist you promptly.
Important Notes
- We currently only ship within South Africa.